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Troubleshooting

Data Top-Up Guide

 

How to Login and Top Up Data:

 

Step 1 - Log In:  

Enter your D-Fi username and password (not your Wifi Password). Click the Sign-In button.

If you forgot your username or password please call us on 03 443 1089.

 

customer login example

 

 

 

 

 

Step 2 - Click the Top-up button:  

 

top up how

 

 

 

 

 

Step 3 - Choose data amount Required:  

Click the dropdown menu and then click the data amount required. 

 

top up choose data

 

 

 

 

 

Step 4 - Enter card Details:  

 

payment express v2

 

 

Step 5 - Click Submit:  

 

top up submit

 

 

 

Step 6 - Successful Transaction! 

If your transaction is not successful and you need assistance please call us on 03 443 1089.

 

payment processed

 

 

 

Step 7 - Viewing your Prepay Data

 If your transaction is successful you will see your purchased data in blue

 

remaining data

 

 

Please call us if you are having any issues or trouble 03 443 1089.

We appreciate your patience in adopting this new system. Thank you!